Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! You can raise a Zebra Help Desk request from the options provided.
Instance
New instance
Required fields are marked with an asterisk*
{"xsrfToken":"a1e59064c27b19c58fe6108ad075cac2ea21588e_lout","branding":{"id":"2","key":"zh","name":"Zebra Help Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#db5c2a","headerLinkHoverBGColor":"#db5c2a","headerBadgeColor":"#db5c2a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bceeb5fd-53ae-4980-bc42-2fe6e8d39c7e/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjM5MzBjYS00NjEwLTQ1M2YtOWQ5Yi1lZDgzYzM4ZGVkY2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJjZWViNWZkLTUzYWUtNDk4MC1iYzQyLTJmZTZlOGQzOWM3ZSI6WyJyZWFkIl19LCJleHAiOjE3NzM0NjkxNTQsIm5iZiI6MTc3MzQ2ODU1NH0.OluO2pMn3h69S84Hu492QpW1qRKk5Oe9PErI6o9pq7s&client=cb3930ca-4610-453f-9d9b-ed83c38dedca&mode=fit","logoId":"bceeb5fd-53ae-4980-bc42-2fe6e8d39c7e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the ZebraBase III Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the ZebraBase III Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#406cf7","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e9ab4029-42a8-4c55-86cd-20374cce3a95/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjM5MzBjYS00NjEwLTQ1M2YtOWQ5Yi1lZDgzYzM4ZGVkY2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU5YWI0MDI5LTQyYTgtNGM1NS04NmNkLTIwMzc0Y2NlM2E5NSI6WyJyZWFkIl19LCJleHAiOjE3NzM0NjkxNTQsIm5iZiI6MTc3MzQ2ODU1NH0.-Bvp77K_jt1aT9-b5Rs6G6NAgMcsmztXUeNGSWo5Occ&client=cb3930ca-4610-453f-9d9b-ed83c38dedca&height=300&mode=fit","bannerMediaApiFileId":"e9ab4029-42a8-4c55-86cd-20374cce3a95","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"zh","projectId":10008,"serviceDeskId":2,"name":"Zebra Help Desk","description":"<p>Welcome! You can raise a Zebra Help Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"45","name":"Animal Reporting Module","descriptionHtml":"","callToAction":"Animal Reporting Module","introHtml":"","icon":10543,"iconUrl":"https://zebrabase.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[9],"key":""},{"id":"20","name":"General Support","descriptionHtml":"","callToAction":"General Support","introHtml":"","icon":10563,"iconUrl":"https://zebrabase.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10563","groups":[3],"key":""},{"id":"46","name":"New instance","descriptionHtml":"","callToAction":"New instance","introHtml":"","icon":10573,"iconUrl":"https://zebrabase.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10573","groups":[11],"key":""},{"id":"21","name":"Report a Bug","descriptionHtml":"","callToAction":"Report a Bug","introHtml":"","icon":10568,"iconUrl":"https://zebrabase.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[10],"key":""},{"id":"26","name":"Suggest Enhancement","descriptionHtml":"","callToAction":"Suggest Enhancement","introHtml":"","icon":10558,"iconUrl":"https://zebrabase.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10558","groups":[3],"key":""},{"id":"25","name":"Support for Printers","descriptionHtml":"","callToAction":"Support for Printers","introHtml":"","icon":10529,"iconUrl":"https://zebrabase.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10529","groups":[10],"key":""},{"id":"27","name":"E-mail Help Request","descriptionHtml":"","callToAction":"E-mail Help Request","introHtml":"","icon":10526,"iconUrl":"https://zebrabase.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[],"key":""}],"reqGroups":[{"id":10,"name":"Help"},{"id":3,"name":"General"},{"id":9,"name":"Extensions"},{"id":11,"name":"Instance"}],"orderMapping":{"3":[20,26],"10":[21,25],"9":[45],"11":[46]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ZH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjM5MzBjYS00NjEwLTQ1M2YtOWQ5Yi1lZDgzYzM4ZGVkY2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzM0Njk3NTQsIm5iZiI6MTc3MzQ2ODU1NCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.ckOr8Vt1h1g8pYkW4uw6XQlDHAuh57GnIFH6pPMH1x4","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"cb3930ca-4610-453f-9d9b-ed83c38dedca","tokenDurationInMins":20}},"reqCreate":{"id":46,"projectId":10008,"issueType":{"id":"10023","name":"New Instance"},"form":{"name":"New instance","descriptionHtml":"","callToAction":"New instance","intro":"","instructions":"","icon":10573,"iconUrl":"https://zebrabase.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10573","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10038","fieldConfigId":"10145","label":"Company","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10070","fieldConfigId":"10181","label":"Planned number of tanks","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10069","fieldConfigId":"10180","label":"Payplan","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10106","label":"BASIC","selected":false,"children":[]},{"value":"10107","label":"STANDARD","selected":false,"children":[]},{"value":"10108","label":"PREMIUM","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10039","fieldConfigId":"10146","label":"URL prefix","description":"Your suggestion of instance URL prefix (prefix.zebrabase.org)","descriptionHtml":"<p>Your suggestion of instance URL prefix (prefix.zebrabase.org)</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Detail information","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/46","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/46","calendarParams":{"firstDay":0,"date":"2026-03-14T07:09:14+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjM5MzBjYS00NjEwLTQ1M2YtOWQ5Yi1lZDgzYzM4ZGVkY2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzM0Njk3NTQsIm5iZiI6MTc3MzQ2ODU1NCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.ckOr8Vt1h1g8pYkW4uw6XQlDHAuh57GnIFH6pPMH1x4","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"cb3930ca-4610-453f-9d9b-ed83c38dedca","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}